FAQ
How can we help?
Quick answers to the questions customers ask us most.
12 questions
What types of clients does Superlaundry serve?
We serve 5-star hotels, restaurants, hospitals and other facilities in Muscat, and individuals through the Superlaundry app.
What does your comprehensive service include?
With our comprehensive service, Superlaundry supplies linens and uniforms on a yearly contract and takes care of their cleaning, guaranteeing up to 400 cleans per item.
Can you clean linen and uniforms we already own?
Yes. Our laundry-only service cleans your own items and returns them to you, with the same tagging and tracking.
How do you keep track of our items?
An automated tagging system tracks every item from collection to delivery, with real-time updates.
How much does it cost?
For businesses, pricing depends on the type of items, the quantity and how often you need the service — contact us for a quote. Individuals can see the price of every item in the Superlaundry app before booking.
Can I track my order?
Yes. You can follow your order in real time in the Superlaundry app.
Which areas do you serve?
We are based in Muscat and serve customers in the Muscat area. If you are outside Muscat, contact us and we will let you know what is possible.
How do I book a pickup?
Download the Superlaundry app, choose your items and service, pick a collection time and confirm. We collect from your door and deliver back to you.
Do you offer an express service?
Yes. Choose express when you book, or ask our team; we confirm the current turnaround time at booking.
How can I pay?
Individuals pay by card in the Superlaundry app or customer portal. Businesses on a contract are invoiced.
Are your cleaning products eco-friendly?
Yes. We use special eco-friendly cleaning chemicals in large-capacity automated machines.
When can I reach you?
Our office hours are Sunday to Thursday, 8:00–18:00, and customer support is available 24/7. Call or WhatsApp us on +968 90 603 087.
No matching question — ask us directly.
WhatsAppSuperlaundry · Muscat since 2010
Ready when you are.
Businesses: request a tailored quote. Individuals: get the app and book your first pickup.